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Call us 0800 121 8899

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 

Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.

All enquiries 0800 121 8899

Call costs explained

What if I have no savings in my Offset savings account?

An Offset mortgage links your Offset savings to your Offset mortgage to reduce the amount of mortgage interest you're charged (this is called the Offset benefit). If you have no Offset savings you are receiving no Offset benefit and you may wish to review your situation to see if Offset is the right mortgage for you.

Find out more about Offset Mortgages