Redeeming your mortgage
If you plan to redeem your mortgage, please call us on 0800 121 8899 or visit your local branch for a redemption statement, which will give you a more accurate indication of what the total cost of paying back your mortgage will be.
What's a redemption statement?
A redemption statement tells you exactly what it would cost to pay off your mortgage. However, bear in mind that a redemption statement is only valid for seven days from the date it was produced because the cost of paying back your mortgage changes on a daily basis. If you're thinking about redeeming your mortgage in full but your redemption statement is more than seven days old, we recommend you request a new one before making your payment.
The redemption amount shown on your annual mortgage statement is an indication only as it shows the amount that would have applied if you had redeemed your mortgage on or before 31 December of that year.
The redemption amount shown on your annual mortgage statement is an indication only as it shows the amount that would have applied if you had redeemed your mortgage on or before 31 December of that year.
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
Lines open
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Monday - Friday
Saturday
Sunday
Saturday
Sunday
Bank holidays
8am - 7pm
9am - 2pm
Closed
Closed
9am - 2pm
Closed
Closed
Christmas and New Year -
Contact Centre
24 December
25 December - 26 December
31 December
01 January
8am - 2pm
Closed
8am - 2pm
Closed
8am - 2pm
Closed
Branch and agency times may vary over Christmas.
Yesterday, people waited on average
60 seconds for savings enquiries
30 seconds for mortgage enquiries