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Customer Service Centre

We're open and we're here to help you. The opening hours may be different and the wait time might be longer than usual during busy times. Thank you for your patience.

Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.

All enquiries 0800 121 8899

Call costs explained

Welcome to

Coventry Building Society
Take a look at our:
Poppy Fixed ISA (3) 30.11.2023
Poppy Fixed ISA (3) 30.11.2023
0.85 % question-mark Tax-free^ p.a./AER* Fixed until 30.11.2023
Find out more
Compare our accounts to the market
Simple, award-winning Saving Accounts Terms & Conditions
Over £18 million raised so far for The Royal British Legion
Product information

*AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and added each year.

^Interest on ISAs is paid tax-free, that is without tax deducted. ISAs are a savings scheme initiated by the Government and are subject to change by them. For example the favourable tax treatment may not be maintained. You must be 16 or over and a resident in the UK to open a cash ISA.

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Your savings are protected

Your eligible deposits with Coventry Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

For joint accounts eligible deposits are protected up to £170,000.

For further information view the FSCS protect PDF (3.7MB) or visit

Derrick’s story

We first met 90 year old war veteran, Derrick Rex, when he was collecting for the Poppy Appeal at Coventry Train Station. And that’s where you’d usually find him at this time of year – but since he’s having to shield, we’re making sure that everyone knows who he is and how they can support The Royal British Legion during these unusual times.
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Support the Poppy Appeal


Whether you're a first time buyer, looking to re-mortgage or coming to the end of your current deal with us, we're here to help. 

Take Five to Stop Fraud

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. 


We've made your account even safer

We've introduced a new way to log in and use your account that's easier and safer than ever before.


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