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We'd love to hear from you

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0800 121 8899
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+44 2476 555 255
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General enquiry
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If you prefer to write to us, use this address:

Making a complaint

If you'd like to make a complaint, you can do this online, over the phone, in branch or by post. We take all complaints seriously and work hard to resolve them as quickly as possible.

Registering a bereavement

When someone dies, there's lots to do at such a difficult time. If they had a Coventry Building Society account that you're dealing with, we'll do our best to make things as easy as we can for you. 

Power of attorney

If you need help or advice on how to set up or register a power of attorney, there's more information here, or call one our specialist team on 0800 587 4525.
Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or pop into a branch.

An inclusive environment

We’re committed to creating an inclusive and inspiring workplace, where difference is valued. Our colleagues have the right to feel safe and respected, we won’t tolerate any behaviour that is aggressive, excluding or unsafe. We’ll always support our colleagues if anyone says or does anything that makes them uncomfortable.  

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
Call us

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us