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Call us 0800 121 8899
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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


Where can I get the information I need for my Buy to Let self-assessment tax returns?

To help you complete your self-assessment tax return, simply call us on 0800 121 6263 to request a Certificate of Interest Paid (MIR600) for each part of your Buy to Let mortgage. This certificate will contain a summary of the interest you paid in the previous tax year.

You can also request that the Certificates are set up to be sent to you automatically each April to help you.

Find out more about Buy To Let Mortgages