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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Taking the best possible care of your money

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If you prefer, just call us on 0800 121 8899

Fraud protection

Fraudsters are clever. They're constantly changing the way they do things to try and trick you into giving away your details. Be aware - and try to stay one step ahead of them.

Why save in an ISA? 


With ISAs, all the interest is tax-free, and there are more benefits too. 

Opening an account?

Here's all you need to know about opening an account with us.

Find out more

How do I...?

...pay in, take money out, change my details and more.

Need extra help with your savings?

If you need help to manage your account, talk to us.

Power of attorney

Appoint someone you trust to make decisions on your behalf, so that your finances will be looked after in the way you want.
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