Savings Terms and Conditions
When you opened your account, we sent or gave you a booklet with our Saving Accounts Terms and Conditions. You can download another copy below.
Download a copy of the latest terms: Saving Accounts Terms and Conditions
Download a copy of the 2023 terms: Saving Accounts Terms and Conditions (2023)
Download a copy of the Charitable Assignment Scheme
If you would like us to send you a copy of any of these documents, please contact us.
Each account also has its own Specific Terms. You'd have received a copy of these too. If you need another copy, please contact us.
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Saturday
Sunday
9am - 2pm
Closed
Closed
Yesterday, people waited on average
2 minutes 57 seconds for savings enquiries
30 seconds for mortgage enquiries
