Menu Open menu
Find a branchFind a branch
Go
Please enter your postcode using only letters and numbers. Please enter a postcode.

Call us0800 121 8899

Call us

Free call from mobiles & landlines


Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Bank Holiday - closed 


All enquiries 0800 121 8899

Call costs explained


Login

Gary Hoffman

Chair of the Board

View profile Close

Appointed to the Board - April 2018

Committee membership
Nominations & Governance Committee (Chair)
Remuneration Committee
Non-executive Director Remuneration Committee

Experience
Gary joined Coventry Building Society in April 2018 as Chair of the Board. Prior to joining the Society, he was Chief Executive of Hastings Insurance Group, which he established as a key player in the UK insurance market and led through flotation on the London Stock Exchange. He was also Chair of Visa Europe having served on the boards of Visa for 17 years until 2018. Gary has extensive experience in the field of retail financial services, including lending, deposit taking, credit cards and insurance. He had a 26 year career with Barclays Bank, during which he undertook roles as varied as Group Vice Chairman, Chief Executive for UK retail banking, Chairman of UK Banking and Group CEO of Barclaycard. After leaving Barclays, he served as Chief Executive of Northern Rock following its nationalisation.

External appointments
Gary is Chairman for Hastings Group, the Football Foundation and Monzo Bank.

Close

Mark Parsons

Chief Executive Officer and Executive Director

View profile Close

Appointed to the Board - July 2014

Committee membership

Non-executive Director Remuneration
Committee (Chair)

Experience
Mark has been Chief Executive Officer since July 2014. He previously served as Chief Financial Officer for Retail and Business Banking at Barclays Bank. Mark worked at Barclays for eight years, having joined as Managing Director of the home finance division of the UK retail bank. He later served as deputy chief executive of the UK retail bank. Mark is a Chartered Global Management Accountant. His career spans more than 30 years in retail financial services, having worked at Abbey National and PwC in leadership roles covering finance, products, branches and personnel. He has previously served as deputy chairman of the Council of Mortgage Lenders.

External appointments
Mark is a Board member of the trade association, UK Finance Limited.

Close

Iraj Amiri

Independent Non-executive Director

View profile Close

Appointed to the Board - June 2018

Committee membership
Board Audit Committee (Chair)
Board Risk Committee

Experience
Iraj was a partner with Deloitte for over 20 years, leading its national internal audit group and serving clients in the financial, retail and public sectors. Iraj was also Global Head of Internal Audit for Schroders Plc for more than 10 years. As a specialist in the financial sector he carried out numerous reviews of major financial institutions including banks, building societies and insurance companies. Iraj is a Fellow of the Institute of Chartered Accountants in England and Wales, a past Fellow of the Royal Statistical Society, and was a member of the Internal Audit Task Force of the Institute of Chartered Accountants in England and Wales for a number of years.

External appointments
Iraj is a Trustee and Chair of the Audit Committee at National Employment Savings Trust, where he also serves as a member of the Risk Committee. He is Chair of the Audit Committee at Development Bank of Wales Plc. He is also a member of the Regulatory Decisions Committee at the Financial Conduct Authority.

Close

Peter Ayliffe

Deputy Chair of the Board

View profile Close

Appointed to the Board - May 2013

Committee membership
Board Risk Committee
Nominations & Governance Committee
Remuneration Committee

Joined the Board in May 2013 as a Non-executive Director and served as Interim Chair of the Board from October 2017 to April 2018, after the unexpected death of Ian Pickering.

Experience
Peter has over 40 years’ experience of working in retail banking and payments. Peter served as President and Chief Executive Officer at Visa Europe Limited from March 2006 to September 2013. He was responsible for Visa’s European business in 36 countries. Prior to joining Visa Europe in 2006, he worked for more than 20 years with Lloyds TSB, where he held a number of executive posts in the bank’s retail business. This included serving as Group Executive Director of UK Retail Banking on the Lloyds Group plc Board from 2003 to 2005. In relation to other roles, Peter has served as Director of Investors in People UK and President of The Chartered Management Institute.

External appointments
Peter is a trustee of Pennies Foundation Charity and Chairman of TruRating Limited.

 

Close

Andy Deeks

Executive Director

View profile Close

Appointed to the Board - April 2017

Committee membership
None

Experience
Andy is the Society’s Product, Marketing & Strategy Director. He has over 10 years of experience with Coventry Building Society and plays a key role in both the commercial delivery and strategic development of the Society for its members. He graduated with a first class degree from the University of Nottingham and holds an MBA from Warwick Business School, University of Warwick. Before joining the Society, Andy was a management consultant, advising UK retail banks, building societies and insurers.

External appointments
None

Close

Catherine Doran

Independent Non-executive Director

View profile Close

Appointed to the Board - August 2016

Committee membership
Board Risk Committee
Remuneration Committee

Experience
Prior to joining Coventry Building Society as Non-executive Director in August 2016, Catherine served as the Chief Information Officer of Royal Mail plc until May 2016. She was responsible for devising and delivering the IT strategy to support the business transformation agenda. Prior to Royal Mail plc, Catherine was Director, Corporate Development at Network Rail Limited where she led a company-wide transformation programme. Throughout her career, she has held progressively responsible IT leadership roles in a number of blue chip companies – BT, NatWest, Capital One, Logica and Altergo.

External appointments
None

Close

Michele Faull

Executive Director

View profile Close

Appointed to the Board - April 2017

Committee membership
Non-executive Director Remuneration Committee

Experience
Michele is the Society’s Chief Financial Officer, a position she has held since April 2017. Before joining the Society, Michele had over 10 years’ experience in senior finance and risk roles in the financial services sector both in the UK and Europe, including positions at Nationwide Building Society and Aviva. Michele is a fellow of the Association of Chartered Certified Accountants and was previously a Tax Partner at PwC.

External appointments
Michele is a trustee and treasurer of Bow Arts Trust where she is Chair of the Core Services Committee. She also is a member of Coventry Cathedral’s Finance Committee.

Close

Peter Frost

Executive Director

View profile Close

Appointed to the Board - November 2012

Committee membership
None

Experience
Peter is the Society’s Chief Operating Officer and has responsibility for all aspects of the Society’s operations, including IT and Change.
Peter has over 25 years’ experience in financial services. Prior to joining the Society, Peter worked at Barclays Bank where he served as Operations Director of UK Retail Operations. He was responsible for managing a number of different operational and change functions including secured and unsecured collections, fraud operations, debit card services and unsecured underwriting. Before this, Peter also held a number of roles across retail banking, including Woolwich Building Society and Woolwich PLC. Peter has also held a number of non-executive directorships including roles at Vaultex and Intelligent Processing Solutions Limited.

External appointments
Peter serves the local community by acting as Governor and Chair of the Resources Committee of Little Heath Primary, Coventry.

Close

Jo Kenrick

Senior Independent Director

View profile Close

Appointed to the Board - November 2017

Committee membership
Remuneration Committee (Chair)
Nominations & Governance Committee
Board Audit Committee

Experience
Jo joined the Society in November 2017 as Non-executive Director. She is an experienced director with a commercial and marketing background. She has held a number of directorships including Marketing Director at Homebase Limited, B&Q plc and Wilson Connolly Holdings plc. She has also served as Chief Executive Officer of Start, a Prince of Wales charitable initiative. Jo brings building society and payments experience through her previous non-executive role at Principality Building Society and her role as Chair of the Current Account Switch Service as non-executive director for Pay.uk.

External appointments
Jo is a non-executive director of both Dŵr Cymru Welsh Water and Safestore Holdings plc and is Chair of the Current Account Switch Service as non-executive director for Pay.uk.

Close

Shamira Mohammed

Independent Non-executive Director

View profile Close

Appointed to the Board - May 2019

Committee membership
None

Experience
Shamira joined the Society in May 2019 as Independent Non-executive Director. She is currently Group Chief Accounting Officer of Aviva plc. Prior to joining Aviva, Shamira was at the Phoenix Group for 18 years, the UK’s largest Life & Pensions consolidator, where she undertook various executive roles including Finance Director for the Phoenix Life Division and Finance Acquisition Director. She brings extensive experience of Financial Services, Financial Reporting, Acquisitions and Change Management and is a member of the Institute of Chartered Accountants in England & Wales.

External appointments:
Shamira is Group Chief Accounting Officer of Aviva plc.

Close

Martin Stewart

Independent Non-executive Director

View profile Close

Appointed to the Board - September 2018

Committee membership
Board Risk Committee (Chair)
Board Audit Committee

Experience
Prior to joining the Society in September 2018, Martin served as Director of Banks, Building Societies and Credit Unions at the Bank of England from April 2013. From 2010, he was Head of UK Banks and Mutuals at the Financial Services Authority (now Financial Conduct Authority). He has wide-ranging experience within financial services from a career that includes over 20 years at board level as an executive and non-executive director, as well as senior roles in the building society and consultancy sectors.

External appointments
Martin is an Advisory Board Member of OakNorth Bank plc and a visiting professor at the London Institute of Banking & Finance.

Close