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Savings enquiries:
Monday to Friday 9am-6pm
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Sunday 10am-4pm
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Saturday 9am-5pm
Sunday - closed
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We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

Gary Hoffman

Chair of the Board

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Appointed to the Board - April 2018

Committee membership
Nominations & Governance Committee (Chair)
Remuneration Committee
Non-executive Director Remuneration Committee

Experience
Gary joined Coventry Building Society in April 2018 as Chair of the Board. Prior to joining the Society, he was Chief Executive of Hastings Insurance Group, which he established as a key player in the UK insurance market and led through flotation on the London Stock Exchange. He was also Chair of Visa Europe having served on the boards of Visa for 17 years until 2018. Gary has extensive experience in the field of retail financial services including lending, deposit taking, credit cards and insurance. He had a 26 year career with Barclays Bank, during which he undertook roles as varied as Group Vice Chair, Chief Executive for UK retail banking, Chair of UK Banking and Group CEO of Barclaycard. After leaving Barclays, he served as Chief Executive of Northern Rock following its nationalisation.

External appointments
Gary is Chair of Hastings Group and Chair of Monzo Bank.

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Mark Parsons

Chief Executive Officer and Executive Director

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Appointed to the Board - July 2014

Committee membership

Non-executive Director Remuneration
Committee (Chair)

Experience
Mark has been Chief Executive Officer since July 2014. He previously served as Chief Financial Officer for Retail and Business Banking at Barclays Bank. Mark worked at Barclays for eight years, having joined as Managing Director of the home finance division of the UK retail bank. He later served as deputy chief executive of the UK retail bank. Mark is a Chartered Global Management Accountant. His career spans more than 30 years in retail financial services, having worked at Abbey National and PwC in leadership roles covering finance, products, branches and personnel. He has previously served as deputy chair of the Council of Mortgage Lenders.

External appointments
Mark is a Board member of the trade association, UK Finance Limited.

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Iraj Amiri

Independent Non-executive Director

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Appointed to the Board - June 2018

Committee membership
Board Audit Committee (Chair)
Board Risk Committee

Experience
Iraj joined the Society in June 2018 and is Chair of the Board Audit Committee and a member of the Board Risk Committee. Prior to joining the Society Iraj was a partner with Deloitte for over 20 years, leading its national internal audit group and serving clients in the financial, retail and public sectors. He was also Global Head of Internal Audit for Schroders Plc for more than 10 years. As a specialist in the financial sector, Iraj carried out numerous reviews of major financial institutions including banks, building societies and insurance companies. Iraj is a Fellow of the Institute of Chartered Accountants in England and Wales, a past Fellow of the Royal Statistical Society and was a member of the Internal Audit Task Force of the Institute of Chartered Accountants in England and Wales for a number of years.

External appointments
Iraj is Chair of the Audit Committee at Development Bank of Wales Plc and a member of the Regulatory Decisions Committee at the Financial Conduct Authority.

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Peter Ayliffe

Deputy Chair of the Board

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Appointed to the Board - May 2013

Committee membership
Board Risk Committee
Nominations & Governance Committee
Remuneration Committee

Experience
Peter joined the Society in May 2013 as a Non-executive Director and is Deputy Chair of the Society. As a part of his role Peter leads Board engagement with the Society’s employee forum, My Society, making sure the views of colleagues are represented in the boardroom. Peter has over 40 years’ experience of working in the retail banking and payments sector. He served as President and Chief Executive Officer at Visa Europe Limited from March 2006 to September 2013 and was responsible for Visa’s European business in 36 countries. Prior to joining Visa Europe in 2006, Peter worked for more than 20 years with Lloyds TSB, where he held a number of executive posts in the bank’s retail business. This included serving as Group Executive Director of UK Retail Banking on the Lloyds Group plc Board from 2003 to 2005.

External appointments
Peter is a trustee of the Pennies Foundation. 

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Andy Deeks

Executive Director

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Appointed to the Board - April 2017

Committee membership
None

Experience
Andy is the Society’s Product, Marketing & Strategy Director. He has over 10 years of experience with Coventry Building Society and plays a key role in both the commercial delivery and strategic development of the Society for its members. He graduated with a first class degree from the University of Nottingham and holds an MBA from Warwick Business School, University of Warwick. Before joining the Society, Andy was a management consultant, advising UK retail banks, building societies and insurers.

External appointments
None

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Catherine Doran

Independent Non-executive Director

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Appointed to the Board - August 2016

Committee membership
Board Risk Committee
Remuneration Committee

Experience
Catherine joined Coventry Building Society as a Non-executive Director in August 2016 and is a member of both the Board Risk Committee and Remuneration Committee. Prior to joining the Society Catherine served as the Chief Information Officer of Royal Mail plc where she was responsible for devising and delivering the IT strategy to support the business transformation agenda. She was also a Director at Network Rail Limited where she led a company-wide transformation programme. Throughout her career, Catherine has held senior roles in a number of blue chip companies including BT, NatWest, Capital One, Logica and Altergo.

External appointments
None

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Michele Faull

Executive Director

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Appointed to the Board - April 2017

Committee membership
Non-executive Director Remuneration Committee

Experience
Michele is the Society’s Chief Financial Officer, a position she has held since April 2017. Before joining the Society, Michele had over 14 years’ experience in senior finance and risk roles in the financial services sector both in the UK and Europe. She was previously Group Risk Director and Director of Financial Reporting and Tax at Nationwide Building Society and Financial Controller at Aviva Europe. Michele is a Fellow of the Association of Chartered Certified Accountants and was previously a Tax Partner at PwC.

External appointments
Michele is a member of Coventry Cathedral’s Finance Committee.

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Peter Frost

Executive Director

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Appointed to the Board - November 2012

Committee membership
None

Experience
Peter is the Society’s Chief Operating Officer and has responsibility for all aspects of the Society’s operations, including IT and business change. He has over 25 years’ experience in the UK financial services sector and, prior to joining the Society, served as Operations Director of UK Retail Operations at Barclays Bank. Peter has also held a number of non-executive directorships including roles at Vaultex and Intelligent Processing Solutions Limited.

External appointments
Peter is a Governor and Chair of the Resources Committee of Little Heath Primary School in Coventry.

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Jo Kenrick

Senior Independent Director

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Appointed to the Board - November 2017

Committee membership
Remuneration Committee (Chair)
Nominations & Governance Committee
Board Audit Committee

Experience
Jo joined the Society in November 2017 as a Non-executive Director. Throughout her career, she has held a number of executive roles at Camelot Group plc, B&Q plc and Homebase Limited. She has also served as Chief Executive Officer of Start, a Prince of Wales charitable initiative. Jo’s financial services experience started when she served on the board of the Principality Building Society.

External appointments
Jo is a Non-executive Director of Dŵr Cymru Welsh Water, Safestore Holdings plc and Mobile Payments Services Company Limited (Pay.UK). At Pay.UK, Jo has a wide range of roles including chairing the Current Account Switch Service.

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Shamira Mohammed

Independent Non-executive Director

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Appointed to the Board - May 2019

Committee membership
Board Audit Committee

Experience
Shamira joined the Society in May 2019 as a Non-executive Director and is a member of the Board Audit Committee. Shamira is a chartered accountant with over 20 years’ experience within the financial services sector and is currently Group Chief Accounting Officer of Aviva plc. Prior to joining Aviva, Shamira was at the Phoenix Group, the UK’s largest Life & Pensions consolidator, where she undertook various executive roles including Finance Director for the Phoenix Life Division and Finance Acquisition Director. She brings extensive experience of financial reporting, acquisitions and change management.

External appointments:
Shamira is member of the boards of a number of Aviva Group Companies, General Accident plc, Friends Life Holdings plc and Pezula Limited.

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Martin Stewart

Independent Non-executive Director

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Appointed to the Board - September 2018

Committee membership
Board Risk Committee (Chair)
Board Audit Committee

Experience
Martin joined the Society as a Non-executive Director in September 2018 and is Chair of the Board Risk Committee and a member of the Board Audit Committee. Martin has wide-ranging experience within the financial services sector and prior to joining the Society was a Director of Banks, Building Societies and Credit Unions at the Bank of England and Head of UK Banks and Mutuals at the Financial Services Authority (now Financial Conduct Authority). His career within the mutual sector began at Yorkshire Building Society where he spent 10 years working in various senior roles.

External appointments
Martin is a Non-executive Director of Northern Bank Ltd (Danske Bank UK), an advisory Board Member of OakNorth Bank plc and a visiting professor at the London Institute of Banking & Finance.

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