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Call us0800 121 8899

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Monday to Friday 8am-8pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

All enquiries 0800 121 8899

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Switching to paperless benefits everyone

  • View, download and print statements when it suits you
  • Help us reduce the cost of running your Society
  • Cut down your paperwork

It’s easy to go paperless

You can change how we send your AGM notice

You can also update your settings in Online Services for how we notify you about our Annual General Meeting (AGM).

If you're eligible to vote at our Annual General Meeting, instead of posting you a voting pack, we can email you a link to the official Notice of Meeting and Summary Financial Statement. We'll send you details about when and where the meeting will take place, and how you can cast your vote online.

Our AGM is usually held in April every year. You need to confirm your preferences by 1 February for them to apply to the next AGM. Any changes you make after 1 February affect your AGM settings in future years only.

You can change your preferences anytime

Opt back in to receive paper statements on eligible accounts
In Online Services, go to 'My details' and select 'Paperless settings'.

Change your AGM settings
In Online Services, go to 'My details' and select 'Paperless settings'.

Request a paper copy of a statement
Call us on 0800 121 8899.