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Call us 0800 121 8899

Call us

Free call from mobiles and landlines

Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 

All enquiries 0800 121 8899

Call costs explained

We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

Supporting you in branch

Coronavirus – help us to help you 

We know you love our branches and that’s because of the wonderful people we have working in them.

We’re doing everything we can to look after our people and at the same time be there for the members that really need us right now.

Our Coronavirus support page has all the information you need about how to manage your money from home and how our services are affected. Please only call us or visit us if it’s absolutely essential. That way we can help those most in need.

Our opening hours are being reduced in many branches and unfortunately we may have to temporarily close some branches at short notice. 

We’re doing our best to keep the website updated with the latest information.