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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Mortgage calculators

Try our handy mortgage calculators

If you're considering a mortgage with us, there are a few figures you'll need to think about first. Use our handy mortgage calculators below to get started.

Try our affordability calculator

Find out how much you could borrow with one of our mortgages. It will take about 10 minutes to complete and you’ll need the following information:

Your income for the last three years (regular salary/wages, bonuses, overtime, allowances).

Any credit commitments you have (Loans/student loans, pension payments, credit and store cards, family commitments; school fees, child maintenance, child care).


The calculator is not an offer to lend and is for new purchase and re-mortgage applications only.


If you are an existing customer who is looking to make a change to your mortgage, such as borrowing more, give us a call on 0800 121 8899 and we'll let you know how much you could borrow.

How many applicants?

Mortgage Repayment Calculator

Please enter an amount between £1 and £10,000,000.
Please enter total fees between £0 and £10,000,000. The total fees cannot be more than the loan amount. Please try again.
Please enter an interest rate between 0.1 and 99.99.
calculator

Your estimated monthly repayments would be: (interest and capital)

Total loan amount: £{{calculatedLoanAmount | number:2}}

Repayment at: {{calculatedInterestRate}}%

Monthly amount: £{{calculatedRepaymentMonthlyValue | number:2}}

Further information:

The payments calculated are for illustration purposes only. There are other payments involved in taking out a mortgage which you will need to consider. 

If you anticipate payment difficulties in the event of a rate change or have any other queries, please contact us on 0800 121 6263.

Unfortunately we're unable to complete your request at this time. Please try again or call us on
0800 121 6263
Our Customer Service Centre is open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm.

Offset Mortgage Calculator

Enter a value between £1 and £9,999,999 for Expected property purchase price or valuation.
Enter a value between £1 and £1,000,000. The amount you'd like to borrow can not be more than the property value. Please try again.
We do not have any mortgages available based on the information you have entered. Please try again. Please select a mortgage type.
Please enter a value between £0 and £1,000,000.
Please enter a value between £0 and £1,000,000.
calculator

You could reduce your mortgage term to

{{termReductionYears}} years {{termReductionMonths}} months

Your total savings: £{{calculatedTotalSavings}}
Your monthly savings: £{{calculatedMonthlySavings}}

Unfortunately we're unable to complete your request at this time. Please try again or call us on
0800 121 6263
Our Customer Service Centre is open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm.

Assumptions

This example is based on the figures you have provided, but makes the following assumptions.
The mortgage is advanced on the 1st of the month.
No fees or costs associated with arranging or redeeming the mortgage have been taken into account.
The initial deposit is credited to your account at the time the mortgage is advanced.
The regular deposit is credited to your account at the end of the month.
You make no withdrawals throughout the term of the mortgage and your regular monthly deposit does not vary.

Your home may be repossessed if you do not keep up repayments on your mortgage.