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Customer Service Centre

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Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

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All enquiries 0800 121 8899

Call costs explained

With an Individual Savings Account (ISA), all the interest you earn is tax-free.  Find out more about how much you can save in a cash ISA and make the most of your tax-free savings allowance.

An Individual Savings Account (ISA) 

A tax-free savings account where you don’t pay tax on the interest earned from your savings.

An ISA can be opened by UK residents and Crown Servants (including their spouse and civil partner) aged 16 or over. A junior ISA is for anyone aged under 18 years. 

The interest earned isn't taxed

And you can add up to the annual ISA allowance each tax year.

The adult ISA allowance for the 2021/2022 tax year is £20,000 and for junior ISAs it's £9,000.

They are separate from your Personal Savings Allowance

So if you’re a basic rate tax payer, you can earn up to your £1,000 interest in savings accounts without paying tax whilst you are earning tax-free interest from your ISA.

Find out more about your Personal Savings Allowance

We only offer Cash ISAs at Coventry Building Society

But there are 4 types of ISAs to save in-

Cash ISAs
Stocks and shares ISA
Lifetime ISAs
Innovative Finance ISAs

If your ISA is flexible

You can take money out, choose to pay it back in during the same tax year without affecting your current years' ISA allowance.

If you don’t pay it back until the next tax year, it’ll count towards the new tax year allowance.

More about flexible ISAs

Your ISA will become ‘inactive’ if you don’t pay into it in a full tax year

This just means that you didn't pay into your Coventry ISA in the tax year, or you only paid back what you had already taken out if your ISA was flexible. Don't worry - you're still earning interest on your savings but you won't be able to put any new money into it until you reactivate it. Just call our Customer Service Centre or visit any branch to see if your ISA can be reactivated.

Other types of ISAs

As well as a Junior ISA , we also offer an Additional Allowance ISA . This ISA is for customers who have lost a spouse or civil partner and they had ISA savings with us.

Saving after a partner dies

It’s not something we like to think about but if someone holding an ISA dies, their spouse or civil partner is given an extra ISA savings allowance. That doesn’t mean that they get any money, but it does mean that they can save extra (their maximum that year will be their ISA limit PLUS the total amount their spouse or civil partner had in ISA savings). This is the case whether their partner leaves the money to them or not. 

It's easy to keep track of your ISA savings

If you use Online Services, log in to see all the details about your ISA. You can also ask us at any branch or call us on 0800 121 8899.

You must make sure you don't pay in more than your annual ISA allowance. If you accidentally make a payment which takes your balance over the annual ISA allowance, we automatically return the whole payment.

Some useful links...

If you can't find what you need on our website, contact us.

You might also find these websites helpful:
The Government's website has clear and comprehensive information about ISAs, the rules and allowances (type 'ISA' in the search box):

MoneySavingExpert has a full guide to ISAs (type 'isa' in the search box):

Which? magazine gives advice and has handy comparison tools: