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Routine maintenance Wednesday night

Our Online Services, password set-up service and savings account opening will be unavailable for a short period from 11.30pm on Wednesday 13 February until the early hours of Thursday morning.

Thank you for your patience.

Join us in Taking Five to Stop Fraud! 

At Coventry Building Society we’re committed to tackling financial fraud and scams. That’s why we’re a proud supporter of Take Five to Stop Fraud – a national campaign that gives you simple advice on how you can stay safe from fraudsters.

To support Take Five to Stop Fraud, we’ll be promoting the campaign in our branches between Monday 24 and Friday 28 September. We’ll be Taking Five to tell our customers how they can protect themselves and how to spot scams. Remember - if anyone is asking for your personal or financial details then you should remember the slogan: ‘My money? My info? I don’t think so’. Let us know if you’ve spoken to our staff about Take Five by tweeting us @CoventryBS and @TakeFive.

Why are we asking people to Take Five?

Criminals operate sophisticated scams that can catch out even savvy people. But there is a simple way to protect yourself from fraud. This starts with taking five minutes and remembering a simple memorable phrase: ‘My money? My info? I don’t think so’. If you’re at all unsure, don’t give out your details, click on a link or give anyone your money, or access to it.

Spotting common scams

  • Requests to move money

A genuine organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.

  • Clicking on dodgy links in emails or texts

Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected email or text.

  • Personal information

Always question uninvited approaches in case it’s a scam. Instead of responding, contact the company directly using a known email or phone number.

Get involved!

We want to get people thinking about how important it is to stop and think: ‘My money? My info? I don’t think so’ to avoid being pressured into giving out their details, clicking on a link or giving someone their money, or access to it.

You can help by taking five to tell five. This week, why not spend five minutes to tell five people – your friends, family, neighbours – about how they can protect themselves from fraud and scams? That way we can spread the message far and wide.

External link to Take Five website
24 September 2018