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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


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Changes to online security

In the next few weeks we're introducing a new way to log in and use your account that is easier and safer than ever before.  What do I need to do?

Closed accounts

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Your savings are protected

Your eligible deposits with Coventry Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

For joint accounts eligible deposits are protected up to £170,000.

For further information view the FSCS protect PDF (3.7MB) or visit www.fscs.org.uk.

Closed everyday money accounts

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Information about current account services



We are required by the Financial Conduct Authority (FCA) to give you clear information about the services offered on our MoneyManager accounts.

This information allows you to directly compare our accounts to current accounts from other providers and enables you to choose the account that's best for you.


View our service information

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