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Your home may be repossessed if you do not keep up repayments on your mortgage.
Changing to a new deal is simple. Call 0800 121 6263.
Based on yesterday's average call times we answered your calls in 38 seconds.
Monday to Friday 8am - 8pm, Saturday 9am - 5pm, Sunday 10am - 4pm. Closed on Bank Holidays
What happens during the call?
We’ll ask a few simple questions. If you’re just changing rates, this takes about 45 minutes. Making changes to the amount or term will take a little longer.
Once we’ve agreed your new rate, we’ll send you all the paperwork.
That’s it. All we need is a signature which you can do electronically.
Renew your deal four
months in advance
We'll let you know four months before your current rate ends so you can call us any time to find a new deal. We offer the same products to our existing members as new customers, and if you are not making any changes to the term or amount of your mortgage then there'll be no need for solicitor or valuation fees.