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My current mortgage deal is coming to an end
Your home may be repossessed if you do not keep up repayments on your mortgage.
Changing to a new deal is simple. Call 0800 121 6263.
Based on the last working day's average call time we answered your calls in 23 seconds.
Monday to Friday 8am-7pm, Saturday 9am-2pm, Sunday- closed. Closed on bank holidays.
What happens during the call?
We’ll ask a few simple questions. If you’re just changing rates, this takes about 45 minutes. Making changes to the amount or term will take a little longer.
Once we’ve agreed your new rate, we’ll send you all the paperwork.
That’s it. All we need is a signature which you can do electronically.
See what mortgage products may be available to you
Important update- If you're an existing customer coming to the end of your current deal, we have a range of owner occupied products available up to 90% LTV. Call us to discuss your options.
Renew your deal four
months in advance
We'll let you know four months before your current rate ends so you can call us any time to find a new deal. We offer the same products to our existing members as new customers, and if you are not making any changes to the term or amount of your mortgage then there'll be no need for solicitor or valuation fees.
Quality mortgage products
Moneyfacts voted us Best Remortgage Provider 2020.