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Call us 0800 121 8899
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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Maintenance update

We’re giving our system a bit of a check up tonight from 11pm for a few hours. While we do that, our Online Services, password set-up service and savings account opening won't be available. We’ll be back up and running by the morning.

Latest news

We welcome our new CEO


 

Steve Hughes has recently taken over as Chief Executive of Coventry Building Society after a 30 year career spanning car manufacturing, consumer goods and financial services.

 

May 2020

We're number two


 

We've been named second in the list of 25 Best Big Companies to Work For by The Sunday Times

 

February 2020

Don't get caught out


 

Follow our handy hints to help prevent yourself falling victim to fraud when you shop online on Black Friday or in the run up to Christmas.

 

November 2019

What is a romance scam?


 

Fraudsters are clever and are continually coming up with scams to take your money or your identity. You’ll think you’ve met your perfect partner online, but they aren’t who they say they are.

 

August 2019

We’re committed to protecting you from fraud


People aren't always who they say they are, always Take Five to stop, think and check.

 

May 2019

A little bit of history


Find out a little bit more about how we’ve supported our savers over the years and how safety, security and simplicity have always been at our heart.

 

May 2019

Helping you make the best decisions with your money


It’s important to regularly review your savings to make sure your money is in the best place.

 

February 2019

Community activity 2019


Find out what we’ve done for your local communities recently and more about our plans for this year.

 

January 2019

Our 2018 highlights


2018 was a great year for us. We’ve won a lot of external kudos this year and been involved in some great projects

 

January 2019