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Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


A strong sense of community

We’re involved in a range of initiatives to support the wider community during this difficult time. Doing the right thing has always been at the heart of what we do.

The work we do with schools is far-reaching

Many of us volunteer as Reading and Number Partners for local primary school pupils. We bring numbers to life with 'Fun with numbers' sessions and help children understand about budgeting with lessons all about money.

£276,650 raised 


We're an imaginative and creative lot. From bake sales to car washes and sponsored walks to abseil challenges, we raise money for worthy causes in any way we can. In 2019 we raised £276,650.

 

 


Proud partners of Coventry City of Culture 2021

At Coventry Building Society we are bursting with pride to be supporting our home city as the UK City of Culture 2021. Starting in May, it’s going to be 12 exciting months, so keep an eye out for events coming soon.

We're proud to work with national and local charities

We support several national charities with fundraising and volunteering - The Royal British Legion, Comic Relief, and BBC Children in Need.

Making a difference to our communities

Our staff volunteer and share their skills with local charities and community groups.

And through our Charitable Foundation we've donated more than £1.3 million to deserving causes since 1998.

A relationship to be proud of

In 2018 we celebrated 10 years of partnership with The Royal British Legion and since 2008 we've donated nearly £18 million.

We're proud to help the Legion provide support to serving members of the UK Armed Forces, veterans and their families.

Latest Society news

August 2020

Are you making the most of your savings?

We know it’s been a difficult year for savers. The Bank of England Base Rate is at an all-time low, and while many of our variable accounts don’t track base rate, it still has an effect on how much we can pay our members.

This means we’ve had to make some really tough decisions about reducing the interest rates we pay. 

August 2020

Holiday fraud

 


Fraudsters are clever: they’ll use any situation to help them steal your money or your personal details. Since many of us are on the lookout for a holiday bargain, now is the time to be extra vigilant.

July 2020

Members of our executive team are impersonated in latest email scam

We’ve seen an increase in reports of an email scam where members of our executive team are being impersonated, the latest ones mention our Chief Financial Officer Michele Faull.