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Free call from mobiles and landlines


Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 


All enquiries 0800 121 8899

Call costs explained


We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

We support national and local charities 


Our employees put their hearts and souls into finding imaginative, daring and often funny ways to raise money for the causes they believe in.

Here to help your community 

We support a number of charities closer to home that do a great job in their local communities.

We use our skills and time, and offer a range of practical support to help our Community Partners achieve their goals.

In 2018 we raised over £140,000 for these causes.

 

 

 

Passionate about Pudsey

We're an official BBC Children in Need Corporate Partner and we've hosted a call centre too. In 2017 we took around 3,500 calls.

Lots of community groups benefit from the money raised so we get to visit these projects and see first-hand the incredible work that they do. 

£1.1 million donated


Since 1998 our Charitable Foundation has donated over £1 million in grants to local charities and community groups.

 

Charitable Foundation

As well as our Community Programme we also support small local charities via our Charitable Foundation.

Doing something funny for money 

We're a fundraiser for Comic Relief. Every March our staff get behind the campaign and either get sporty or do something funny for money.
 

In 2018 staff and members raised over £16,000 for the most vulnerable groups at home and abroad.

Latest Society news

February 2020

We're number two

We’ve been named second  in the list of 25 Best Big Companies to Work For by The Sunday Times.

November 2019

Don’t get caught out 

Follow our handy hints to help prevent yourself falling victim to fraud when you shop online on Black Friday or in the run up to Christmas.

August 2019

What is a romance scam? 

Fraudsters are clever and are continually coming up with scams to take your money or your identity. You’ll think you’ve met your perfect partner online, but they aren’t who they say they are.