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Call us0800 121 8899

Call us

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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Bank Holiday - closed 

All enquiries 0800 121 8899

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Our 2018 performance highlights

Annual General Meeting 2019

Thank you to everyone who voted in our 2019 AGM.

Our Customer Service Centre is UK-based

And free to call. See our average call waiting times on our get in touch page.

Financial results

We recently announced our financial results for the period ending 31 December 2018.

A relationship to be proud of

In 2018 we celebrated 10 years of partnership with The Royal British Legion and since 2008 we've donated over £16 million.

We're proud to help the legion provide support to serving members of the UK Armed Forces, veterans and their families.

We keep costs low

Our running costs are lower than any other building society's. Meaning we can give more money back to you.


Figures are based on our 2018 annual report.

More and more people are joining us

Over 1.9 million people save with us or buy a home with our help. We reached record savings balances and had strong growth in mortgages in 2018.

No.1 for savings


Clear savings Ts & Cs

Latest Society news

May 2019

A little bit of history...

Find out a little bit more about how we’ve supported our savers over the years and how safety, security and simplicity have always been at our heart.

February 2019

Helping you make the best decisions with your money

It’s important to regularly review your savings to make sure your money is in the best place.

January 2019

Community activity 2019

Find out what we’ve done for your local communities recently and more about our plans for this year.