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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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We've made your account even safer.

We've introduced a new way to log in and use your account that's easier and safer than ever before.

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Annual General Meeting

Thank you to everyone who took time to vote in our 2020 AGM. Read the results and listen to our Chair and new Chief Executive.

Free, UK-based customer service

Call free and you’ll get through quickly to our friendly Customer Service Centre team in the UK.

Financial results


Coventry Building Society reports year end results for 2019.
 

A relationship to be proud of

In 2018 we celebrated 10 years of partnership with The Royal British Legion and since 2008 we've donated nearly £18 million.

We're proud to help the Legion provide support to serving members of the UK Armed Forces, veterans and their families.

Most transparent

When it comes to your money, you need to know and understand exactly what's going on. We're proud to have been rated 'most transparent savings account provider' by Fairer Finance.

More and more people are joining us

We've grown to over two million people who save with us or buy a home with our help.

Latest Society news

July 2020

Members of our executive team are impersonated in latest email scam

We’ve seen an increase in reports of an email scam where members of our executive team are being impersonated, the latest ones mention our Chief Financial Officer Michele Faull. 

May 2020

We welcome our new CEO

Steve Hughes has recently taken over as Chief Executive of Coventry Building Society after a 30 year career spanning car manufacturing, consumer goods and financial services.

February 2020

We're number 2 

We’ve been named second  in the list of 25 Best Big Companies to Work For by The Sunday Times.