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Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


Our 2020 financial results

Our new Chief Executive Steve Hughes talks to you about strategy and our Chief Financial Officer Michele Faull gives a summary of our financial results for the first half of 2020.

Our half year 2020 results


Financial results for half year 2020 are now available.

Investor presentation

View our full investor presentation.