Fraud and security
Protecting yourself and keeping your money secure
How to stay safe online
- Make sure all your devices are up to date with the latest software. This includes your browser, operating system and anti-virus software.
- Create strong passwords and make them unique for every site or application you use.
- When using Wi-Fi, check it’s secure. If not, use your mobile data connection which encrypts information you send.
Have you been a victim of fraud?
- Is your cash card, Telephone Grid Card or passbook lost or stolen?
- Do you think someone has access to any of your Security Details?
Call us straight away on 0800 121 8899. If you are calling from abroad call us on +4424 7655 5255.
Are those Black Friday deals real?
Recognising online scams
Need more information?
How to make a Security Disclosure Submission
If you discover a potential vulnerability which could impacts the confidentiality, integrity or availability of systems or data you should:
- not break any laws
- make the Security Disclosure voluntarily
- be aged 16 or over, unless you have a Parent or Guardian's permission.
Inform us at suspiciousemail@thecoventry.co.uk
More on fraud
You can also find more information about fraud and how to protect yourself on the following websites:
Take Five To Stop Fraud
How to protect yourself
Keep safe online
- Make sure all your devices are up to date with the latest software. This includes your browser, operating system and anti-virus software.
- Create strong passwords and make them unique for every site or application you use.
- When using wi-fi, check it’s secure. If not, use your mobile data connection which encrypts information you send.
Recognising common frauds
There are many ways to help protect yourself from fraud. Stay one step ahead of fraudsters.
Know how to spot some of the most common frauds.
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Saturday
Sunday
9am - 2pm
Closed
Closed
Closed
8am - 2pm
On Saturday, people waited on average
15 seconds for savings enquiries
12 seconds for mortgage enquiries
