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Call us0800 121 8899

Call us

Free call from mobiles and landlines

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Bank holidays - closed 

All enquiries 0800 121 8899

Call costs explained


MPPI helps you meet your mortgage payments if you can’t work after an accident or illness – or you’re made redundant or lose your job involuntarily.


  • MPPI is a short term solution
    If you want a policy that can help in the longer term, you might want to consider Income Protection.
  • Some policies have restrictions
    Check the details carefully before you take out a policy in case your medical history or employment status excludes you from claiming.

Existing MPPI customers

If you have an existing Aviva MPPI policy, and you have any questions or want to make a claim, here are the numbers to ring. If you’re calling about a claim, please have your policy number to hand – it’ll help speed things up.

Contact numbers
Aviva customers

Claims: 0800 158 2339

Queries: 0800 404 7218 (Mon-Fri 9am-5pm)