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With restrictions lifting, please be respectful and consider other people. We’d encourage you to wear a face covering and still keep your distance from others. Please don't visit us if you’re showing any coronavirus symptoms or if you’re self-isolating. Visit gov.uk website for more guidance.

Our branch network 

We’re committed to providing the very best branch service for years to come. That’s why we’re investing in the redesign of our branches, making them accessible, welcoming and easy to use.

These branches are going to be refurbished soon

  • Shirley - this branch will temporarily close for refurbishment from Monday 20 September until it re-opens on Wednesday 20 October. We’ll also be permanently removing the cash machine. For more information, read our Impact Assessment.
  • Oxford - this branch will be moving in the coming months. We’re planning this now and will let you know the exact date nearer the time. Our new address will be 19 Queen Street, Oxford OX1 1EP. We’ll also be permanently removing the cash machine. For more information read our Impact Assessment.
  • Tile Hill - this branch will temporarily close from Monday 18 October until it re-opens on Friday 3 December.

 

It’s important that we’ve got the right branches, in the right locations, with the right opening hours to meet the needs of our members and sometimes this means we have to make the difficult decision to permanently close a branch.

 

These branches are going to be permanently closing:

 

  • Headington – this branch will permanently close on Saturday 8 January 2022. For more information, read our Impact Assessment.
  • Earlsdon – this branch will permanently close on Saturday 29 January 2022. For more information, read our Impact Assessment

 

Here you can find the Impact Assessments that we’ve already shared about branches that have now permanently closed:
 

  • Stoke - for information on why we permanently closed this branch, please read our Impact Assessment  and you can also read an update on any feedback we received.
Merry Hill branch
Leicester branch

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
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Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us