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Our branch network 

We’re committed to providing the very best branch service for years to come. That’s why we’re investing in the redesign of our branches, making them accessible, welcoming and easy to use.

These branches are going to be refurbished soon

  • Southam - this branch will temporarily close from Friday 31 December until it re-opens on Monday 7 February. 
  • Bell Green - this branch will temporarily close from Monday 17 January until it re-opens on Wednesday 23 February. 
  • Dursley - this branch will temporarily close from Monday 7 February until it re-opens on Thursday 17 March. 


It’s important that we’ve got the right branches, in the right locations, with the right opening hours to meet the needs of our members and sometimes this means we have to make the difficult decision to permanently close a branch.

 

These branches are going to be permanently closing:

  • Our Earlsdon branch will permanently close on Saturday 29 January 2022. For more information, read our Impact Assessment and you can also read an update on any feedback we've received.


We’re permanently removing the cash machines we have on the first and second floors of the Bullring Shopping Centre from Thursday 3 March 2022. For more information, read our Impact Assessment

Here you can find the Impact Assessments that we’ve already shared about branches that have now permanently closed:
 

  • Headington – For information on why we permanently closed this branch, read our Impact Assessment and you can also read an update on any feedback we received 


Here you can find the Impact Assessments that we've already shared about cash machines that have been removed:
 

  • Shirley - for information on why removed the cash machine from this branch, please read our Impact Assessment
  • Oxford - for information on why removed the cash machine from this branch, please read our Impact Assessment
Merry Hill branch
Leicester branch

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
Call us

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us