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Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


We work with local schools helping children develop skills and improve their confidence in numeracy and literacy.

Fun with numbers, fun with words


When children have fun, they learn more quickly.

Our Reading and Number partners hold one-to-ones and group sessions with primary school children.

Investing in the future


There's no better way to invest in the future than by supporting our schools.

Our volunteers help young people at local secondary schools develop their employability skills, making sure they're ready to enter the world of work.

Teaching valuable skills 


We run money management, personal finance, and functional maths workshops at local sixth form colleges - and support career days, mock interviews and aspirational sessions for the students. 

Volunteering


In 2019, our employees spent over 8,000 hours volunteering in schools and the wider community.

Giving back to local schools

We have relationships with over 115 schools and regularly recruit and train new Number Partners and Reading Partner volunteers.

Latest Society news

July 2020

Members of our executive team are impersonated in latest email scam

We’ve seen an increase in reports of an email scam where members of our executive team are being impersonated, the latest ones mention our Chief Financial Officer Michele Faull. 

May 2020

We welcome our new CEO

Steve Hughes has recently taken over as Chief Executive of Coventry Building Society after a 30 year career spanning car manufacturing, consumer goods and financial services.

February 2020

We're number 2 

We’ve been named second  in the list of 25 Best Big Companies to Work For by The Sunday Times.