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Call us 0800 121 8899
Contact

Call us

Free call from mobiles and landlines


Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 


All enquiries 0800 121 8899

Call costs explained


We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

We're run for you, not for shareholders. That means we put your interests first

As a member, you're part of one of the most successful financial organisations in the UK. We listen to you and your opinion matters.
We're strong, growing and attracting new members every day.

More and more people are joining us

Today over 1.9 million people save with us or buy a home with our help. We reached record savings balances and had strong growth in mortgages in 2018. 

Our Customer Service Centre is UK-based

And free to call. See our average call waiting times on our get in touch page.

We're award-winning

We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over three years ago.

Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

Join our member panel

Coventry Building Society belongs to our members. That’s why we’re keen to hear what you have to say. Sign up to our  member panel and you'll be joining us and thousands of other members in online discussions, surveys and polls. To say thank you when you take part, you’ll be entered into a £200 monthly prize draw.*

If you'd like to make a difference by becoming part of our member panel, get in touch to register your interest on 0800 121 8899.

 

*Terms and conditions apply. 

It's not our money, it's yours 


And we're careful with it. To run the business, in 2018 we spent on average just 50p for every £100 of members' assets we managed. That makes us the most cost-efficient building society in the UK. 

Source: Figures are based on our 2018 annual report

Latest Society news

February 2020

We're number two

We’ve been named second  in the list of 25 Best Big Companies to Work For by The Sunday Times.

November 2019

Don’t get caught out 

Follow our handy hints to help prevent yourself falling victim to fraud when you shop online on Black Friday or in the run up to Christmas.

August 2019

What is a romance scam? 

Fraudsters are clever and are continually coming up with scams to take your money or your identity. You’ll think you’ve met your perfect partner online, but they aren’t who they say they are.