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Customer Service Centre


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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We’ve improved Online Services

Our redesigned Online Services now works better on mobiles and tablets.

Why not give it a try?

We're run for you, not for shareholders. That means we put your interests first

As a member, you're part of one of the most successful financial organisations in the UK. We listen to you and your opinion matters.
We're strong, growing and attracting new members every day.

More and more people are joining us

We've grown to over two million people who save with us or buy a home with our help.

Free, UK-based customer service

Call free and you’ll get through quickly to our friendly Customer Service Centre team in the UK.

We're award-winning

We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them.

Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

Join our member panel

Coventry Building Society belongs to our members. That’s why we’re keen to hear what you have to say. Sign up to our  member panel and you'll be joining us and thousands of other members in online discussions, surveys and polls. To say thank you when you take part, you’ll be entered into a £200 monthly prize draw.*

If you'd like to make a difference by becoming part of our member panel, get in touch to register your interest on 0800 121 8899.

 

*Terms and conditions apply. 

Most transparent

When it comes to your money, you need to know and understand exactly what's going on. We're proud to have been rated 'most transparent savings account provider' by Fairer Finance.

Latest Society news

May 2021

Coventry Building Society Arena

We’re really excited to usher in the era of the Coventry Building Society Arena (formerly the Ricoh). Our partnership with Wasps will help us do good in the community of Coventry, and beyond.

April 2021

We've signed the Race at Work Charter

As part of our ongoing commitment to build a diverse and balanced workforce, we've signed the Race at Work Charter. The members we serve reflect the full diversity of the city of Coventry and the wider UK, and so should the Society.

August 2020

Are you making the most of your savings?

We know it’s been a difficult year for savers. The Bank of England Base Rate is at an all-time low, and while many of our variable accounts don’t track base rate, it still has an effect on how much we can pay our members.

This means we’ve had to make some really tough decisions about reducing the interest rates we pay.