Menu Open menu
Find a branch Find a branch
Branch
Go
Please enter your postcode using only letters and numbers. Please enter a postcode.

Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


Login Login
Login

Changes to online security

In the next few weeks we're introducing a new way to log in and use your account that is easier and safer than ever before.  What do I need to do?

Media centre

FOR THE USE OF JOURNALISTS ONLY

The information on this site is designed to provide journalists and commentators with the latest news from Coventry Building Society.

If you're not a journalist and need to get in touch with us, please call us on 0800 121 8899.

To contact the press team...

Latest press releases

Please note, news releases are for the use of journalists only.

16 April 2020

IT worker takes on new heights for the NHS with lockdown Three Peaks climb - read more


24 March 2020

Coventry Building Society asks borrowers affected by COVID19 to go online to apply for payment holidays - read more


24 March 2020

Coventry Building Society has reduced its branch opening hours in response to government advice on coronavirus- read more

18 March 2020

Coventry Building Society will reduce its Standard Variable Rate by 0.5% from 4.99% to 4.49% from 1 April - read more

3 March 2020

Coventry Building Society launches new Easy Access ISA (Online) (3) - read more

28 February 2020

We recently announced our financial results for the period ended 31 December 2019 - read more 

21 February 2020

Coventry Building Society named second in the Best Big Companies to Work For by The Sunday Times - read more

17 February 2020

The new £20 note set to come into circulation on Thursday 20 February - read more  

Meet the team

Media Relations Manager 

Will Howell 
07483 358581
Will.Howell@thecoventry.co.uk


Media Relations Specialist

Beccy Boden Wilks
07483 408121
Beccy.Boden-Wilks@thecoventry.co.uk

 

Media Relations Specialist

Rachael Wheatley
07484 541133
Rachael.Wheatley@thecoventry.co.uk 

 

If you need to speak to a customer services advisor, call 0800 121 8899.

Awards

Find out more about the awards we've won.

Financial results 


All the information on the Society's financial results.

Our spokespeople

Rachel Haworth

Customer Experience Director

View profile Close

Rachel Haworth has more than 20 years’ experience in financial services, latterly in executive marketing and customer experience roles. Rachel set up Coventry’s Customer Experience team, who are responsible for researching and improving our members’ experience with the Society, and also oversees the Society’s Conduct Risk function.

Rachel’s previous financial services experience includes leading First Direct’s brand and innovation initiatives and she regularly presents on Coventry’s Customer Experience strategy, sharing the benefits of our ‘members first’ approach.

Close

Darin Landon

Distribution Director

View profile Close

Darin's leadership responsibilities incorporate the branch network, the Society’s intermediary and direct mortgage businesses, and corporate communications, including media relations and public affairs, internal communications, member engagement and community relations.

He has over 30 years' experience with Coventry Building Society and has been a member of the Executive Team for eight years. During his career he has held senior roles in customer service, sales and marketing, communications and operational management.

Close

Kevin Purvey

Director of Intermediaries

View profile Close

Kevin leads a team of over 70 people, field and telephone based. He is responsible for the intermediary distribution strategy and all key partner relationships.

With over 30 years' intermediary experience, Kevin has worked in life assurance and broking and more latterly has held senior sales roles with major financial organisations. Kevin is Chairman of the Intermediary Mortgage Lenders Association (IMLA) and a member of the UK Finance buy to let panel.

Close

For quotes from any of our spokespeople, please contact us.