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Customer Service Centre

Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.

All enquiries 0800 121 8899

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Media centre


The information on this site is designed to provide journalists and commentators with the latest news from Coventry Building Society.

If you're not a journalist and need to get in touch with us, please call us on 0800 121 8899.

To contact the press team...

Latest press releases

Please note, news releases are for the use of journalists only.


6 April 2021 
Coventry for intermediaries breaks record for new business enquiries in Q1 - read more

29 March 2021

Coventry Building Society has re-entered the 95% LTV market this week - read more

25 March 2021
Coventry Citizens Advice warns 26,000 may need debt advice and urges people to review their finances - read more

23 March 2021
Millennials are 'generation save' as well as'generation rent' - read more

04 March 2021

We’ve announced our results for the year ending 31 December 2020 - read more

19 February 2021
Chancellor could be creative with Stamp Duty as receipts on course to hit £8.4bn - read more

17 February 2021
Counting pennies ranked more important than counting calories for a healthy lifestyle - read more

15 February 2021
Junior ISAs show signs of a north-south divide - read more

Meet the team

Media Relations Manager 
Will Howell 
07483 358581

Media Relations Specialist
Catherine Senior
07483 133387

Media Relations Specialist
Amanda Thompson
07483 133389

Media Relations Specialist
Rachael Wheatley
07483 413683

If you need to speak to a customer services advisor, call 0800 121 8899.


Find out more about the awards we've won.

Financial results 

We've announced our results for the six months ended 30 June 2020. 

Our spokespeople

Darin Landon

Chief Commercial Officer

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Darin’s leadership responsibilities incorporate all aspects of the Society’s commercial and brand propositions, including intermediary partnerships and advised mortgage activities, product management and marketing.

He has over 30 years' experience with Coventry Building Society and has been a member of the Executive Team since 2009. During his career he has held senior roles in customer service, sales and marketing, communications and operational management.


Kevin Purvey

Director of Intermediaries

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Kevin leads a team of over 70 people, field and telephone based. He is responsible for the intermediary distribution strategy and all key partner relationships.

With over 30 years' intermediary experience, Kevin has worked in life assurance and broking and more latterly has held senior sales roles with major financial organisations. Kevin is Chairman of the Intermediary Mortgage Lenders Association (IMLA) and a member of the UK Finance buy to let panel.


For quotes from any of our spokespeople, please contact us.