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Call us 0800 121 8899
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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


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We've made your account even safer.

We've introduced a new way to log in and use your account that's easier and safer than ever before.

What do I need to do?

Closed accounts

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FSCS logo
Your savings are protected

Your eligible deposits with Coventry Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

For joint accounts eligible deposits are protected up to £170,000.

For further information view the FSCS protect PDF (3.7MB) or visit www.fscs.org.uk.

We’re reducing the rates on some of our variable rate savings accounts

In March, the Bank of England reduced base rate twice. It currently stands at 0.10%, the lowest it has ever been.

In response to the first reduction, we reduced the rates on some of our accounts. Now we’ve had to take the difficult decision to lower the interest rate on most of these accounts again to reflect the second base rate reduction and market changes.


Why have we reduced our rates? 

Affected accounts

Closed bonds accounts

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