Supporting you to find the help you need 

Looking after members is important to us, especially during difficult times. We’ll do whatever we can to support you. In some cases, there are other organisations that might be better placed to support you, depending on your situation. 

Where to find more support with everyday life 

Protect yourself from fraud
It’s really important to protect yourself from fraud. Never let anyone else know or have access to your bank details, and don’t allow anyone to pressurise or trick you into giving your information or making a transaction. If you’re not sure, it’s always ok to take some time to stop and think. Find out more information
Domestic abuse

You can talk to us if you’re feeling controlled in any way, including financially (for example, if someone is forcing you to sign papers, restricting access to your own money or taking your bank cards).

We’re also here for you if you feel you’re being abused in any way (physically, sexually, financially or emotionally). We’ll do everything we can to discretely help and support you.

Contact information

Your money and your mental health

There's a link between money and mental health so if you’re worried about keeping on top of your finances, let us know. We'll do our best to work with you and help you out, or point you in the direction of more support and advice. 

Contact information

Not quite what you were looking for?
If you haven’t found what you were looking for above, we have put together a useful guide with websites and phone numbers that may help. Find out more.

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
Call us

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us