If you use Online Services, then yes.
We'll be changing the way you log in and manage your accounts so you'll need new online security details. We'll let you know more nearer the time and guide you through the process step by step.
We'll contact you nearer the time to tell you about the changes and guide you through them step by step. You'll still be able to manage your accounts online and over the phone as usual, but the way you do it online will be different.
It's all part of making banking online even more secure.
Although these changes are designed to keep you safer than ever before, we know that fraudsters sometimes use times of change to trick customers into sharing their private banking details. We've designed the whole process to be really secure and reassuring, but if you receive any communications about your Coventry Building Society details or account that make you suspicious or just don't feel right, it's always best to check.
Go to our fraud page to find out more.