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Monday to Friday 8am-8pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Christmas opening hours
Tuesday 24 December – 8am-5pm
Wednesday 25 December – closed
Thursday 26 December – closed
Tuesday 31 December – 8am-5pm
Wednesday 1 January – closed


All enquiries 0800 121 8899

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Christmas and New Year opening hours


Branches

Tuesday 24 December – 8.30am-12.00pm, Wednesday 25 December – closed, Thursday 26 December – closed, Tuesday 31 December – 9.00am*-4.00pm, Wednesday 1 January – closed

*Coventry Arena and Merry Hill will open at 9.30am

 

Customer Service Centre

Tuesday 24 December – 8.00am-5.00pm, Wednesday 25 December – closed, Thursday 26 December – closed, Tuesday 31 December – 8.00am-5.00pm, Wednesday 1 January – closed

We'd love to hear from you


Call 0800 121 8899

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Free call from mobiles and landlines

 

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

Closed on bank holidays

 

From overseas
+44 2476 555 255

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General enquiry

support@thecoventry.co.uk
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Making a complaint

Make a complaint
If you'd like to make a complaint, you can do this online, over the phone, in branch or by post. We take all complaints seriously and work hard to resolve them as quickly as possible.

Bereavement

Specialist bereavement team
We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help. Call us on 0800 587 4565.

Power of attorney

Power of attorney
If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 4525. 

Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or pop into a branch.

We're here to help

You can use online support to find what you're looking for:

We answered your calls in...

19 seconds* for savings enquiries

3 seconds* for mortgage enquiries

 

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*Based on yesterday's average call times.


Monday to Friday 8am - 8pm, Saturday 9am - 5pm, Sunday 10am - 4pm. Closed on Bank Holidays.

Write to us

If you prefer to write to us, use this address:
 

Coventry Building Society 
PO Box 9
High Street
Coventry 
CV1 5QN

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