What will I see when I log in to the AGM?
You’ll see our Chair Gary Hoffman, and Chief Executive Steve Hughes, talking about our performance during 2020. You’ll also have a chance to ask questions of our directors.
Can I watch the meeting on my mobile phone?
You can watch the meeting on your smartphone, tablet or computer. You’ll need the latest versions of Chrome, Safari, Internet Explorer 11, Edge or Firefox. Please make sure your browser is compatible.
Will I be able to send in questions before the meeting?
You can ask a question at any point during the meeting, just click on the messaging icon, type your message and click send. All questions will be collated by a moderating team before being sent to the Chair during the Question and Answer session.
What happens if I want to nominate someone to vote for me?
As the AGM is being held as a closed meeting as a result of the coronavirus pandemic, if you appoint a person other than the Chair as your proxy they won’t be able to attend the AGM and you’ll be treated as having appointed the Chair as your proxy instead, to ensure that your vote is counted.
Why are you asking me to vote?
Coventry Building Society was founded in 1884. Since then, we’ve grown to over two million members. But what we do hasn’t changed – our mission remains to put members first in everything we do. And how we do it hasn’t changed - we consistently do the right thing for our members, our communities and our people. It’s how we’ve stayed strong from the start, and how we make sure we can keep serving you, and generations to come. Voting brings us together as a mutual building society and it tells us how you think your Society is being run. We really value your vote.
Do I have to vote?
You don’t have to, but we'd like you to. We'd like you to let us know how you think your Society is being run for you.
We've been one of the most successful building societies in the UK in recent years. We are financially strong, aiming to offer long-term value to savers and borrowers, backed-up by award-winning service.
I’m second-named on our joint account and didn’t receive anything about this. Why?
Under the Society’s Rules, it is only the first-named member that is the ‘representative joint member’ and eligible to vote. This isn’t just the case for Coventry Building Society – all UK building societies operate in the same way. If you’d like to vote in future you could either open a savings account in your name and leave a minimum balance of £100 in it, or change the order of names on your joint account.
Why have you sent out AGM information to a member who has recently passed away?
Where the account of a recently deceased member is set up on a 'Personal representative' basis (because the estate is still being organised) we’ll send a pack addressed to the Personal Representatives as Personal Representatives do have voting rights on behalf of the deceased member.
If we’ve only recently been notified of the death, we may send a pack out in the deceased member's name. As the AGM campaign is one of our largest member mailings, we have to sort the data some weeks in advance and more recent changes to the member's record would not have been taken into account. We’re sorry about this and apologise if this causes any upset. If you contact us we will be able to confirm the details that we hold.
I don’t know who these people are on your Board – why should I vote for them?
The Board members are responsible for the direction of Coventry Building Society. They decide on our approach, set policy and make the Society’s management accountable.
These are the people appointed by members like you to direct the Society. The annual vote allows you to say whether you think they’re doing a good job.
How many votes do I get?
Only one vote per eligible member, even if you are both a saver and a borrower or have more than one account.
I'm a PIBS holder. Do I get a vote?
Yes. Holders of Permanent Interest Bearing Shares (PIBS) are qualifying voters. If your PIBS are held in trust, we may already have sent voting information to the trustee.