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0800 121 8899
Customer Service Centre
We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers.
Opening hours
Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays
Free call from mobiles and landlines.
All enquiries 0800 121 8899
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Changes to online security
In the next few weeks we're introducing a new way to log in and use your account that is easier and safer than ever before. What do I need to do?